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Azure IaaS VM Support Engineer

Lisbon, Lisbon
Decskill is 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.

How can Decskill be an accelerator to your career?
We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.
The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.
 
We are looking for a Azure IaaS VM Support Engineer for project based in Lisbon.

Tasks and Responsibilities:
  • Customer Issue Resolution & Responsiveness
  • Drive the communication with the customer to provide top class support
  • Collaborate with cross-group peers both proactively and reactively.
  • Document troubleshooting steps
  • Identify current knowledge deficiencies/training needs, as well as potential future needs.
  • Implement your development plan, actively seek development opportunities, and complete all scheduled training.
  • Be available for weekend shifts, if necessary.
Technical Skills:
  • Operating Systems (Windows or Linux)
  • Familiarity with OS Internals concepts (Windows or Linux) and Storage
  • Troubleshooting skills/experience
  • Virtualization and Cloud:
    • Understanding of Virtualization concepts and virtual system administration
    • Experience with VM configuration and administration
    • Understanding of cloud vs. on premise computing
    • Microsoft Azure Platfor
 If you’re interested in this job please send your CV in English.
Thank you!
 
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